TMC (News - Alert), which has spent more than 30 years covering the call center space, is proud to announce the winners of the Speech Technology Excellence Awards.
The 2013 Speech Technology Excellence Awards recognize companies that have made significant contributions to improving speech applications for their clients. Speech technology has become more prevalent in both wireline and mobile applications.
Winners of the Speech Technology Excellence Awards have demonstrated to the top editors of CUSTOMER magazinethat their products are exemplary in the speech technology industry. These products have proven superior capability and ultimately improved the bottom line for customers.
Company |
Product |
Calabri |
|
Genesys | Angel |
Angel’s Lexee |
Interactions Corp. |
Virtual Assistant |
ServiceDesk Plus |
|
NICE Interaction Analytics |
|
Resolvity |
Resolvity’s On-Demand Speech Application Platform |
Impact 360 Speech Analytics |
|
VPI |
VPI EMPOWER |
Edited by Stefania Viscusi