TMC, CUSTOMER Recognize Speech Tech Excellence Award Winners

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TMC, CUSTOMER Recognize Speech Tech Excellence Award Winners

By Paula Bernier, Executive Editor, TMC  |  August 05, 2013

TMC (News - Alert), which has spent more than 30 years covering the call center space, is proud to announce the winners of the Speech Technology Excellence Awards.

The 2013 Speech Technology Excellence Awards recognize companies that have made significant contributions to improving speech applications for their clients. Speech technology has become more prevalent in both wireline and mobile applications.

Winners of the Speech Technology Excellence Awards have demonstrated to the top editors of CUSTOMER magazinethat their products are exemplary in the speech technology industry. These products have proven superior capability and ultimately improved the bottom line for customers.

Company

Product

Calabri

Calabrio (News - Alert) Speech Analytics

Genesys | Angel

Angel’s Lexee

Interactions Corp.

Virtual Assistant

ManageEngine (News - Alert)

ServiceDesk Plus

NICE Systems (News - Alert)

NICE Interaction Analytics

Resolvity

Resolvity’s On-Demand Speech Application Platform

Verint (News - Alert) Systems Inc.

Impact 360 Speech Analytics

VPI

VPI EMPOWER




Edited by Stefania Viscusi
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