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UPS and Jabil to Provide Global Reverse Logistics Services
ATLANTA --(Business Wire)--
UPS (NYSE: UPS) today announced that it has formed a strategic
collaboration with Jabil Circuit (News - Alert), Inc. (NYSE: JBL). UPS's logistics and
distribution business unit and Jabil Aftermarket Services will provide
optimized reverse logistics solutions for return and repair programs to
high-tech original equipment manufacturers, service providers and
enterprises on a global scale.
By combining UPS's warehousing, transportation, returns management and
trade compliance capabilities with Jabil's reverse logistics planning,
repair and call center support, the UPS/Jabil collaboration provides a
turn-key supply chain model that can drive efficiencies, reduce vendor
complexity and enhance customer service.
"Jabil is excited to collaborate with UPS," said Hartmut Liebel, chief
executive officer, Jabil Aftermarket Services. "By leveraging Jabil's
and UPS's complementary aftermarket services and logistics expertise,
customers now have access to a comprehensive suite of services from one
source that meets all of their unique reverse logistics needs."
The collaboration, supported by Jabil's and UPS's integrated systems and
capabilities, provides flexible service models that accommodate customer
return and repair demands that includes providing high-tech companies
with access to strategically-located repair and disribution facilities
near their customer base. Specifically, the joint UPS/Jabil reverse
logistics portfolio includes: order fulfillment, next and same day
transportation, returns processing, whole unit and component repair,
assembly, procurement and vendor management, planning and inventory
funding, call center and tech support, trade compliance and the use of
The UPS Store® locations for product pick-up or drop-off.
"Our customers' supply chains are becoming increasingly complex," said
Brad Mitchell, president of UPS global logistics and distribution. "They
are looking for industry-leading high-tech aftermarket solutions to
build more flexibility and convenience into their returns process. The
fact that UPS's collaboration with Jabil already has resulted in success
with several world-leading organizations, such as Dell (News - Alert) Computers,
highlights the value this solution can offer."
"Dell has always been an innovator in the service parts reverse
logistics solutions space. A clear example of this is when companies
like Jabil and UPS are encouraged to come together and leverage their
functional expertise on behalf of Dell customers," said Timmy O'Dwyer,
executive director, Dell Services Supply Chain.
UPS and Jabil are uniquely positioned to provide customized local
services globally, with 1.8 million UPS pick-up and drop-off locations
in 147 countries and 55 Jabil service centers in 21 countries.
About UPS
UPS (NYSE: UPS) is a global leader in logistics, offering a broad range
of solutions including the transportation of packages and freight; the
facilitation of international trade, and the deployment of advanced
technology to more efficiently manage the world of business.
Headquartered in Atlanta, UPS serves more than 220 countries and
territories worldwide. The company can be found on the Web at UPS.com
and its corporate blog can be found at blog.ups.com. To get UPS news
direct, visit pressroom.ups.com/RSS.
About Jabil
Jabil (NYSE: JBL) is an electronic product solutions company providing
comprehensive electronics design, manufacturing and aftermarket product
management services to global electronics and technology companies.
Offering complete product supply chain management from facilities in 29
countries, Jabil provides comprehensive, individualized-focused
solutions to customers in a broad range of industries. Jabil common
stock is traded on the New York Stock Exchange under the symbol, "JBL".
Further information is available on Jabil's website: jabil.com
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