Verint Continues Deployment of Application Suite in a Cloud, Multi-Tenant Environment.
Feb 15, 2013 (Close-Up Media via COMTEX) --
Verint Systems Inc. announced that its strategic partners continue to successfully deploy its full application suite in a cloud, multi-tenant environment.
According to DMG Consulting, Verint is a company focused on in hosted/cloud-based workforce optimization (WFO) revenue with more than twice as much market share as the closest competitor.1
Over the past five years, since announcing they would deliver Verint's WFO suite as a cloud-based solution, several of Verint's strategic hosting partners have successfully deployed contact centers of all sizes with solutions in a pay-as-you-go, software-as-a-service (SaaS) model. Backed by ongoing investment and solutions and processes, tens of thousands of users across a multitude of discreet tenants are deployed, operational and achieving measureable business value from Verint cloud-based WFO applications.
"Our customers and the industry at-large continue to recognize Verint as the clear market leader and innovator in deploying WFO applications in a variety of environments, from on-premises to the cloud," says John Bourne, senior vice president, global channels and alliances, Verint Enterprise Intelligence Solutions. "We believe our customers should have the choice to implement their WFO solutions how they see fit-and through our strategic alliances, we are helping them do just that via an adaptable, single instance, multi-tenanted deployment model approach."
Verint is committed to working with its strategic alliance and channel partner network to add greater value in delivering a portfolio of offerings in the cloud. With a security model designed to help ensure the privacy of all customer data in a multi-tenant environment in support of PCI-DSS and SAS-70 compliance, the company's large ecosystem of channel partners enables businesses to work with the Verint partner of their choice to meet business requirements as they evolve.
Verint Enterprise Intelligence Solutions help organizations of all sizes capture and analyze customer interactions, sentiments and trends across multiple channels, improve performance and optimize the customer experience.
Verint is a company focused on Actionable Intelligence solutions and value-added services.
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